Slaask is a customer service app for Slack users, which now lets you chat with your customers on social media via Slack.
How does it work?
Slaask was built to let you offer customer service on your website or inside your mobile app, directly from Slack (instead of using a chat support tool).
Now, you can also manage customer service requests coming from your Facebook Page or your Twitter account — handling both Direct Messages & simple tweets — with Slack.
What’s in it for Social Media Managers: if a significant part of your company already uses Slack for team communication, then Slaask may help you connect your customers from social media to the most relevant department, faster.
Slaask offers three plans, starting at $16.94 per month (paid annually).